Juanita Soranno, Head of Impact at Cengage and founder of Code Connect, has an insightful discussion with Laura Hakala about delivering real impact in workforce education. Drawing from her personal experience as a workforce program participant, Juanita shares how Cengage measures impact through various metrics and shares essential insights into employer-aligned training, AI-driven skills mapping, the evolving role of boot camps and microcredentials, and how community partnerships can close critical gaps.