In the debut episode of Beyond the Sketch, Brittany Harris of Sketch My Roof sits down with Neil Baumann, a career adjuster who has seen it all in claims. Neil built his expertise in the field and went on to launch Parrot Key Training, where he helps the next generation of adjusters sharpen their skills and adapt to a changing industry.

Together they explore what it takes to thrive as an adjuster today, the lessons learned from years in the trenches, and why training and mentorship matter more than ever.

If you are in claims or simply curious about where the future of this profession is headed, this is a conversation you will not want to miss.