In this episode of Beyond The Sketch, Brittany Harris sits down with Erika Duda — CEO and Founder of InsureQuest — to unpack one of the most overlooked growth multipliers in the insurance world: training.

Erika challenges the old idea that “training” belongs in HR or onboarding. Instead, she shows how true organizational training is a mindset woven into every process, every interaction, and every leader’s responsibility. Together, they explore what happens when you stop treating training as a department and start treating it as a culture.

From developing high-performing adjusters to building scalable systems that save time, money, and energy — this conversation will make you rethink how growth actually happens inside an organization.

🎧 Tune in to learn how to turn every role, every mistake, and every day into an opportunity to train better and lead smarter.