Dave Elyachar, founder of Big Bob’s Flooring Outlets, shares his views on the future of online sales in the floor covering sector and the optimal method for independent retailers to capitalize on it. He also discusses the industry’s shortage of qualified installers as he offers some possible long-term solutions, such as programs in the nation’s vocational schools. Elyuchar also discusses the drop in carpet’s market share and possible avenues to reversing the decline.