CX Today

Big CX News - The Latest on the Google-HubSpot Fallout, Patagonia's Call Center AI Lawsuit, & More


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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by five prominent CX analysts to dissect the latest news in the space, including stories from Google, Salesforce, and Five9.

In this edition, our CX experts include:

  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, CEO & Principal Analyst at Valoir
  • Finbarr Begley, Senior Research Analyst at Cavell Group
  • Simon Harrison, Founder & CEO of Actionary
  • Martin Schneider, Head of Research at Annuitas Research
...more
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