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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by five prominent CX analysts to dissect the latest stories from the space - including news from Salesforce, Informatica, Avaya, Genesys, & ServiceNow.

In this edition, our CX experts include:

• Zeus Kerravala, Principal Analyst at ZK Research 
• Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research 
• Simon Harrison, Founder & CEO of Actionary 
• Keith Kirkpatrick, Research Director at The Futurum Group 
• Martin Schneider, Head of Research at Annuitas Research 

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