ECT News Network Broadcast

Big Data and the Customer Analytics Challenge


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"If you view analytics as a cost center, that's the wrong view. It should be aimed at optimizing revenue streams," explained Pete Fishman, director of analytics at Yammer. "We micro-optimize the product, we micro-optimize sales and marketing, the business. Analytics is about improving everybody at their job, making data available to allow people to be more effective."
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ECT News Network BroadcastBy ECT News Network