Tommie Major, a biologic coordinator, stresses the value of learning from others and being open to new ideas and processes. She always walks away from interactions with other coordinators having learned something new. This attitude of continuous learning and willingness to collaborate is crucial in biologic coordination, where processes and information constantly evolve. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Another challenge highlighted in the podcast is the lack of formal training programs for biologic coordination. While some resources and training are available, hands-on experience and real-world scenarios play a significant role in understanding the nuances of the job. This further underscores the need for mentorship, peer support, and a strong community of biologic coordinators to share best practices and insights.

Tommie Major also discusses the Patient Access Management Summit (PAMS), where dermatology professionals gather to enhance patient care. The summit features various speakers and sessions where attendees can ask questions and learn from each other. The Issue and The Fix segment facilitates an exchange of knowledge and experiences, enabling participants to gain insights and solutions to common issues in the field.

Tommie Major shares a personal experience where collaboration and communication were key in resolving a patient issue. When a patient had a reaction to a biosimilar medication and needed to switch back to the original medication, Tommie had to navigate insurance challenges. She effectively communicated with the insurance company, clarified misunderstandings, and engaged a dermatologist in a peer-to-peer discussion to ensure the patient received the necessary treatment. This example underscores the importance of collaboration, communication, and seeking help from peers and experts in resolving complex issues in biologic coordination.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.