BizTalk

BizTalk #35: Never write an emotional response to a complain letter!!!!


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In this episode I am going to talk about complains and how you should handle any business complains. This great example is going to show you what you must avoid at all times. Remember you, your services or products cannot make everyone happy. At some point you are going to receive a complain. This is guaranteed. How you handle it and how you treat your customer makes a huge difference and you can turn everything around. Give me some feedback on a successful complain you handled. #coachorsi 

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BizTalkBy Orsi B Nagy

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