If you ever bought anything on Ebay or Amazon then you probably received an email to review the product or give feedback. Nowdays this is a common request from service providers to product makers. Myself I ask for reviews, testimonials and feedback. But what happens when people think this is the right place to show their absolute frustration? How you should handle it? What is to be on the other side? Listen to this podcast episode and find out more. @coachorsi