What happens when cutting-edge AI meets a forward-thinking team?

In this episode of Chatting GPT, Maryrose Lyons chats with Blake Rizk, Head of AI at Laya Healthcare, about transforming customer experience with AI. From automated call summaries to seamless claim processing, Blake shares how his team delivered seven generative AI solutions in a year.

Explore how leadership, rapid experimentation, and a commitment to transparency are reshaping healthcare and what exciting innovations lie ahead for 2025. This is a conversation you won’t want to miss!

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