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Blizzard's customer support is giving players completely false information, with GMs telling users to fly over mailboxes to fix BFA reputation bugs. We investigate the degradation of WoW's support system, expose questionable AI usage, and reveal why Microsoft's cost-cutting is destroying the player experience.

00:00 Yes, It's Really This Strange

02:02 @grok is this real?

05:17 Players Catch Blizz Red-Handed

09:16 The Mailbox Fix Is Actually Real

12:51 What The System Really Does

14:39 The Real Cost of Fake Support

18:29 How AI Should Actually Work

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Video at Youtube: https://www.youtube.com/watch?v=RnNE79ltpUo