Block Ventures

Block Ventures

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Block Ventures episodes

  • E065. Sidebar - Don't Lie About Your Services

    Summary

    The conversation is about having integrity in business and not lying about services. The host shares a situation where a veteran posted about their credit card processing services and made false claims. The host explains the structure of the credit card processing industry and how fees are involved. He emphasizes the importance of not lying about services and discusses the concept of cash discount. The host concludes by highlighting the need for integrity in business.


    Keywords

    integrity, business, lying, services, credit card processing, fees, cash discount


    Takeaways

    • Integrity is crucial in business and it is important not to lie about services.
    • The credit card processing industry has a pyramid structure and involves multiple levels of fees.
    • Cash discount is a concept where customers are enticed to pay in cash to receive a discount.
    • Lying about services is not the right way to market and promote a business.
    • Having a code of ethics and standards is important in business, especially for veterans.


      • Sound Bites

      "You should not be lying about your services."

      "Cash discount is to entice people to pay in cash to pay less for their product or service."

      "If you're not swiping a card, you're not going to pay a transaction fee to Visa, right?"


      Chapters


      00:00 Introduction: Integrity in Business

      03:55 The Structure of the Credit Card Processing Industry

      08:17 Explaining Cash Discount

      10:33 The Consequences of Lying About Services

      13:31 Maintaining a Code of Ethics and Standards



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      16 min
    • E064. Sidebar - Be Weary of Ancillary Services

      Summary

      Jared discusses the importance of vetting service providers, especially those offering ancillary services, to ensure they specialize and excel in those services. He shares an experience with a martial arts school where poor service could lead to a contract termination and touches on KickSight, a CRM designed for martial arts schools.


      The conversation also covers the challenges of website development, emphasizing SEO, admin access frustrations, and the significance of user roles and client education in website management.


      Jared critiques third-party software companies building websites and stresses investing in high-quality web design for business growth.


      Chapters

      00:00 Introduction and Overview

      02:41 The Story of a Termination

      05:13 Website Building and Maintenance

      07:26 Access Limitations and Communication Issues

      09:44 The Role of the 'Firefighter'

      11:56 The Risks of Not Having Admin Access

      13:59 The Pitfalls of Relying on Third-Party Software for Website Building

      19:31 Chapter 1: The Power of Integrations

      20:02 Chapter 2: Enjoying the Process of Building Websites

      21:31 Chapter 3: The Passion for Writing Code

      23:38 The Joy of Building Websites and Writing Code

      24:08 The Importance of Delivering High-Quality Products

      24:29 The Challenge of Communicating the Value of Technical Work

      25:09 Providing Solutions that Clients Can Understand and Use

      25:18 The Challenges of Finding a Reliable Website Development Agency

      26:20 Avoiding Substandard Work: The Importance of Vetting Agencies

      27:38 Profit vs Quality: The Problem with Some Website Development Agencies

      28:30 Making Informed Decisions in Website Development

      30 min
    • E063. Sidebar - A.I. Survivor, From Skeptic to Believer

      In this sidebar episode, our host takes a personal detour to reflect on his own evolving relationship with artificial intelligence. This sidebar conversation, more intimate and candid than our usual format, invites listeners into a journey of skepticism, discovery, and eventual admiration towards AI.

      28 min
    • E56. We Are Not All SEO Gods
      Just because we are considered experts in a field, doesn't mean that we always get it right. Check out this advice a friend received, and my reaction to it.
      8 min

    About Block Ventures

    From the publisher's feed

    Hosted by Jared, a USMC Veteran, who talks about business, life and the path to success. The raw deal, to include failures and lessons learned, all happening live with little to no editing. The "Block…