BNI UK & Ireland Area Director Consultant Alasdair Ross returns to the BNI Heartland Podcast this week with hosts Brandon Souba and Vince Vigneri. Alasdair's book "Steel Fist or Velvet Glove" is full of insight on how to develop your management skills in today's world. Listen in to hear how other generations can better communicate with Millenials in these connected times.