This interview is about the what and the how of digital transformation, notably in the context of South African businesses. In this era, digital transformation is considered imperative if businesses are to be responsive to customer and stakeholder needs, through digital business.

The interview, conducted by the NWU Business School’s Dr Michael Modiba, approached the CEO of Standard Bank Group, Sim Tshabalala, to addresses a pertinent information systems and business management key issues, especially since digital transformation is in its infancy stage.