The Interface

BONUS: AI in Content Design with Chelsea Larsson (Expedia, Zendesk)


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Understanding AI in the context of content design and UX writing has been a challenge. Is it helping us? Hurting us? Something else?

We held a LinkedIn Live conversation with Chelsea Larsson, Head of Experience Design and Content Design at Expedia (Partnerships) to understand AI in the context of our profession.

The takeaway? Content designers are natural partners for AI models—and by embracing them, you have the opportunity to exert more influence and impact in your organizations than ever before. 

Listen to learn how you can start thinking about AI in your organization, and learn some key steps you can take now to put your plan into action.

Links and people mentioned:

  • Smallish Book: https://smallishbook.substack.com/
  • UX Content Collective Workshop: "AI in Content Desith: Scale, Ethics, and Impact" https://uxcontent.com/waitlist-ai-workshop/
  • ChatGPT Prompt Engineering from Deep Learning: https://www.deeplearning.ai/short-courses/chatgpt-prompt-engineering-for-developers/
  • Ovetta Sampson
  • Timnit Gebru
  • Soribel F.
...more
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