Comms Vs

Bonus: Comms vs. confusion - how NOT to communicate in a crisis


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In this bonus episode of CommsVs., Ben and Janine discuss the recent communication from Government around the local lockdowns affecting parts of the North of England.

They give their brutally honest views on everything from the timing of the announcement to the inconsistent and confusing messaging used. They also look at what we can all learn from this situation about how not to communicate in a crisis and give a shoutout to local and regional journalists and local government employees who worked tirelessly throughout the night to get the message out to the most vulnerable members of the community.
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