Off the Wire: A Play by Play on Cybersecurity and Technology Issues

Bonus E2 – CrowdStrike Crisis: An IT Nightmare Unfolds


Listen Later

Introduction:
 
- Welcome back to a bonus episode of Off the Wire.
- Highlight of the week: a bad patch pushed out by CrowdStrike caused worldwide outages.
 
Initial Impact:
 
- Anthony's experience: dealing with server and workstation blue screens.
- Timeline of the incident: starting at 12:09 AM with alerts coming in around 12:40 AM.
- Initial thoughts and confusion about the cause of the outages.
 
Incident Breakdown:
 
- Detailed recount of the events from the first alert to the realization of the issue.
- Actions taken: communicating with the team, creating a list of affected servers, and initial troubleshooting steps.
- The emotional toll: dealing with the uncertainty and high-stress situation.
 
Discovery and Response:
 
- Identifying the issue was linked to CrowdStrike after finding relevant information on their support portal.
- Relief upon realizing it was not a hack but a bad patch.
- Steps taken to mitigate the issue: removing CrowdStrike from systems, following CrowdStrike's fix instructions.
 
Operational Challenges:
 
- Logistics of fixing the issue across remote and local systems.
- Game plan for addressing workstation issues at different office locations.
- The coordination effort: managing communications and task delegation.
 
Post-Incident Reflection:
 
- The importance of a coordinated response and having a "bug-out" bag.
- CrowdStrike's handling of the incident and the need for transparency.
- Discussion on potential industry-wide implications and the fragility of IT infrastructure.
 
Impact and Future Considerations:
 
- Worldwide impact: other organizations affected including critical infrastructure.
- Reflection on CrowdStrike's reputation and future trust.
- Legal and liability considerations for CrowdStrike in various jurisdictions.
 
Closing Thoughts:
 
- The importance of preparedness and having a response plan in place.
- Lessons learned from the incident and changes to be implemented.
- Invitation to listeners to share feedback and follow on social media.
 
Outro:
 
- Thanks for joining this bonus episode.
- Reminder about the regular podcast schedule and mention of recent episodes.
- Encouragement to share the podcast with others and stay tuned for more content.
...more
View all episodesView all episodes
Download on the App Store

Off the Wire: A Play by Play on Cybersecurity and Technology IssuesBy Anthony Kent & Tanner Greer

  • 5
  • 5
  • 5
  • 5
  • 5

5

14 ratings


More shows like Off the Wire: A Play by Play on Cybersecurity and Technology Issues

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

223,995 Listeners

The Ben Shapiro Show by The Daily Wire

The Ben Shapiro Show

153,591 Listeners

Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

Syntax - Tasty Web Development Treats

984 Listeners

Hacking Humans by N2K Networks

Hacking Humans

314 Listeners

Self-Hosted by Jupiter Broadcasting

Self-Hosted

135 Listeners