One of our goals for this season was to share a wide variety of hospitality. Emily Ward, our guest today, tells us what it is like to work in the Hospitality Industry, to practice hospitality on a professional level. There are lots of wonderful things we can learn about how to manage our work from some of the things Emily shares. We also have some fun “worst hotel” stories.

Show Notes:

• Rembrandt is in the Wind by Russ Ramsey
• Unreasonable Hospitality: The Remarkable Power of Giving People More than They Expect by Will Guidara
• Lauren Parker’s Episode