David Powers, host of Caffeinated CX and CXO for Rooter Hero Plumbing, and Drew Gorringe, Contact Center Technology Consultant at C-lect Consulting, join this bonus episode to discuss the future of the Contact Center, including emerging technologies.

Connect with David on LinkedIn - https://www.linkedin.com/in/davidjpowers2/

Connect with Drew on LinkedIn - https://www.linkedin.com/in/drewgorringeucaas/

Music courtesy of Big Red Horse - https://bigredhorseband.com/

Brought to you by Happitu - https://happitu.com/