It’s Labor Day in the U.S., and while the rest of the team has the day off, Matt Alder brings listeners a special bonus episode. This week, he revisits a recent Recruiting Future conversation with Brandon Samut, Chief People Officer at Zapier, about how the company is weaving AI into every corner of its operations.

Brandon shares the story of Zapier’s “Code Red” call to action in 2023, the creation of AI use guidelines, and the company’s AI fluency framework that now shapes hiring and employee development. He explains how Zapier’s teams are using AI to transform customer support, sales, marketing, recruiting, and people operations—boosting productivity while actually increasing engagement and making jobs more meaningful.

From AI coaches for feedback and performance reviews, to automation that improves candidate experience and speeds up lead routing, this episode shows how thoughtful AI adoption can create both business impact and better employee experiences.

Tune in for an inside look at how one of the most forward-thinking companies in the world of automation is redefining work for the AI era.

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