Ever notice how some people have that magical ability to make you feel heard, seen, and genuinely interesting, whether you’re pitching in a boardroom or flirting on a date? These freaks of human interaction are what Charles Duhigg calls “Supercommunicators.” (I’m pretty sure he coined it, but let’s be real—Tony Robbins probably trademarked it in the ’90s.)

What's their secret to being world-class empaths? Maybe it's genetics? Maybe it's upbringing? Maybe it's Maybelline?

Welcome to Book Club—it’s like Fight Club, but instead of Project Mayhem, we’ll be methodically working our way through Duhigg’s wisdom, one conversation at a time. Stay tuned for Part 1: The 3 Kinds of Conversations.