Inside Voicify

Booking in Travel & Hospitality is Exponentially Simpler with Voice UI

Listen Later

Booking in Travel & Hospitality is Exponentially Simpler with Voice UI

As technology advances, the way we interact with devices and services is also changing. One such advancement is the voice user interface (VUI), which allows users to interact with technology through voice commands. VUIs have been gaining popularity in recent years, and for good reason – they offer numerous benefits, especially in the travel industry where booking travel can be a complicated and time-consuming process. In this blog post, we will discuss the benefits of VUIs for booking travel, along with statistics on the potential return on investment (ROI) for travel businesses.

First, let’s take a look at key benefits:

Convenience and speed

Using a VUI for travel booking is much more convenient and faster than traditional methods. With a VUI, users can simply speak their travel preferences and receive real-time responses. This saves users the time and hassle of searching for flights, hotels, and other travel arrangements themselves. Additionally, VUIs can complete the booking process within a matter of minutes, making it a much quicker process for users.

Improved customer experience

The customer experience is of utmost importance in the travel industry, and VUIs can greatly improve it. By providing a seamless and convenient booking experience, VUIs can increase customer satisfaction and loyalty. Additionally, VUIs can offer personalized recommendations based on a user’s previous travel history and preferences, making the booking process even more tailored to the user’s needs.

Increased accessibility

VUIs can make travel booking more accessible for people with disabilities or limited mobility. Traditional booking methods often require the use of a computer or smartphone, which can be challenging for some individuals. With VUIs, users can simply use their voice to complete the booking process, making it easier and more accessible for everyone.

Cost savings

Using VUIs for travel booking can also lead to cost savings for users. VUIs can help users find the best deals and discounts, which they may not have been able to find on their own. Additionally, VUIs can help users avoid hidden fees and charges, which can save them money in the long run.

Now, let’s take a look at some statistics on the potential ROI for travel businesses that implement VUIs for booking:

  • According to a study by PwC, by 2021, it is estimated that 50% of all searches will be voice searches, which shows the growing popularity of VUIs.
  • A report by Juniper Research predicts that by 2023, voice-based travel bookings will be a $40 billion industry.
  • A study by Google found that 72% of people who own voice-activated speakers use them as part of their daily routines, which highlights the potential reach of VUIs.
  • A report by Capgemini found that 58% of consumers are willing to use voice assistants to plan and book their travel, which shows the growing acceptance of VUIs among consumers.

    • These statistics show that VUIs have the potential to significantly impact the travel industry and provide a positive ROI for businesses that implement them. By providing a convenient, personalized, and accessible booking experience, travel businesses can increase customer satisfaction, loyalty, and revenue.

    In conclusion, VUIs offer numerous benefits for booking travel, including convenience, speed, improved customer experience, increased accessibility, and cost savings. Travel businesses that implement VUIs can potentially see a positive ROI and gain a competitive advantage in the industry. With the growing popularity and acceptance of VUIs, it’s time for travel businesses to consider implementing this technology to enhance the booking experience for their customers.

    Keep in touch

    Please subscribe to our monthly newsletter if you’d like to keep up with the work Voicify is doing and our most current content and events. If you have questions about how Voicify can help you deliver custom voice experiences, please don’t hesitate to contact us for a no-cost, no-commitment conversation.

    ← Previous Post
    Next Post →
    Time to talk? We’d love to.

    We’re here to help and believe in the power of conversation.

    Let's talk!

    Platform

    Channel Distribution

    Global Scale

    Headless Voice CMS

    Cloud Voice CMS

    Voice Media Manager

    Voice Personalization

    Security & Privacy

    Voicify Integrations & Customization

    Voicify Modules

    Supported Integrations

    Voice Analytics

    All Features

     

    Solutions

    For Marketers & CX Professionals

    For IT & Developers

    Media & Advertising

    Sports & Entertainment

    Retail

    CPG

    Restaurants & Hospitality

    Travel

    Government

    Utilities

    Healthcare

    Financial Services

    Higher Education

    Resources

    Knowledge Center◹

    Articles

    Agency Partners

    Events

    Company

    Privacy Policy

    Careers

     

    Helpful Links

    The Modality Framework

    Google Actions

    Bixby Capsules

    DialogFlow

    Chatbot Platforms

    Conversational AI

    Conversation Maturity Model

    Video Demonstrations

    Voicify Feature Friday Videos

    Voice Apps & Voice Assistants

    Alexa Routines & Alexa Skills

    Chatbots

    • Follow
    • Follow
    • Follow

      • Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525

      Copyright © Voicify, LLC. 2021. All rights reserved.

      Voicify Conversation Experience Platform™

      Voicify Voice Content Management System™

      The post Booking in Travel & Hospitality is Exponentially Simpler with Voice UI appeared first on Voicify.

      ...more
      View all episodesView all episodes
      Download on the App Store
      Inside VoicifyBy Jake DiMare