In this episode of the BetterTech podcast, Haseeb Khan interviews Jose Bronet, VP of Professional Services AppDynamics at CISCO, about his career journey and leadership in professional services. They discuss topics such as the importance of training, the role of professional services in a product company, reducing team turnover, aligning professional services goals with overall company goals, and the future of professional services in a remote work environment. Jose shares his insights on leadership, decision-making, and the qualities of a top performer. He emphasizes the need for diversity, continuous learning, and a focus on customer success in professional services.