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Boosting Your Business With Customer Segmentation, Part 2
In part two of the episode about whales and minnows, Drew Sanocki and Michael Epstein discuss how to increase the percentage of "whales" or valuable customers for a business. There are three ways to do this: acquire more whales, retain current whales, or turn "minnows" into whales.
For reference from this episode:
Worksheet
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By Nerd Marketing
4.7
5656 ratings
In part two of the episode about whales and minnows, Drew Sanocki and Michael Epstein discuss how to increase the percentage of "whales" or valuable customers for a business. There are three ways to do this: acquire more whales, retain current whales, or turn "minnows" into whales.
For reference from this episode:
Worksheet
Slides
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