Download this episode, in which we talk about dollar stores, dogs and babies, the new Helpspot release, support contracts, requiring a credit card at signup, pricing and recurring billing, info-products, SaaS being unsatisfying, digging new holes, the point of growing, all software going to zero. Helpspot – Ian’s helpdesk product. Snappy – Ian’s newest … Continue reading "Bootstrapped, Episode 25, “Devil’s Advocate”"