Host Scott P. Gill sits down with David Gill in this episode of The Synergy Compliance Podcast to learn what valuable lessons we can learn from non-financial industries. Tune in as they discuss lean operations and continuous improvement inspired by manufacturing and logistics industries; customer journey mapping and experience optimization inspired by the hospitality industry; data driven decision making and using KPIs inspired by startup culture; and cross-functional agility and internal collaboration inspired by the software development industry.