00:19 Introduction and Welcome

00:30 Meet Ashley Jenkins: A Rising Star

01:27 About the Host and Community Boss

02:00 Ashley's First Words and Impressions

02:44 Building Community: Ashley's Approach

03:55 Southern Hospitality and Food

05:59 Ashley's Love for Coffee

07:22 Unpacking Ashley's Inspiring Journey

09:28 Overcoming Obstacles: Ashley's Story

15:45 Ashley's Innovative Solution: Appliance Manager

19:46 The Role of a Property Manager

21:43 Career Aspirations and Growth in Property Management

23:24 Exploring the Boundless Opportunities in the Multifamily Industry

24:25 The Importance of Starting from the Bottom and Climbing Up

25:39 The Role of a Regional Manager and the Challenges it Entails

29:14 The Importance of Cross-Training and Understanding Different Roles

29:25 The Need for Maintenance Training and Development

43:44 The Impact of Maintenance Professionals on Resident Retention

44:48 Closing Remarks and Future Goals

Ashley Jenkins started her career without finishing high school and worked two minimum wage jobs. Following a crippling accident while coaching gymnastics, Ashley was faced with unprecedented challenges. Soon after the accident, a property manager offered her a position as a leasing agent which marked the start of her journey in the property management industry.

Ashley recounts her growth in the property management industry, first as a leasing agent in a Class C property, then as a property manager in a Class A property, and her ambition of becoming a regional manager. She acknowledges the importance of personal growth and the significance of every step in her career. She emphasizes the need for cross-training in property management, explaining the differences between class A, B, and C properties, and how each requires different skills and approaches.

Ashley also discusses the importance of maintenance professionalism in the industry and the development of training programs that equip maintenance staff with the necessary skills and knowledge. She is part of a project to develop a maintenance readiness training program in partnership with her local college and has even achieved her EPA certification to understand this segment better.

In conclusion, Ashley encourages listeners not to get discouraged by challenges and always seek growth. She also promotes the importance of learning, cross-training, and problem-solving in the property management industry. Her story offers inspiration to those at any stage of their career and emphasizes that anyone can be successful by embracing opportunities, being innovative, and staying focused.

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*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.