Since taking on the CDI director role at Brigham at Women’s Hospital in October 2017, Deb Jones has made big changes with big impact. These include:

Deb is a success (in my opinion) because of her positive, engaged, and friendly managerial style, coupled with her close connections to the c-suite, including the CFO, and her ability to tell the right story with the right metrics. If you’re a leader in this space, or an aspiring HIM or CDI professional looking to learn from someone with a track record of success, she’s worth listening to.

We get into all of this—risk adjustment, metrics and reporting strategies, staff retention, leadership, and relationship building—on the latest episode of Off the Record.

We also use the word “synergy” a bit too much for either of our liking. But, we recover with some good talk about the Boston restaurant scene, the importance of happy hours (yes, I invited myself on air—awkward), and music too, including her son’s music career after graduating from the Berklee College of Music.