Posed for Success

Boundaries, Systems, and Client Experience with Hunter Donia


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Hunter is a business mentor for the beauty industry teaching independent service providers how to set boundaries by automating and elevating their client experience.

He loves spilling all the tea about creating systems that hold you accountable to boundaries so you can reclaim time, freedom and energy back from your business as an entrepreneur.

Hunter’s expertise extends beyond the beauty industry. Anyone can learn and implement the techniques that he teaches.

Hunter teaches that as an entrepreneur, we juggle a lot of different responsibilities to keep our business performing at the caliber that we want. And the only way to do this is to have 3 key ingredients:

1. Boundaries

Hunter says that by setting boundaries we are better able to take care of ourselves. Instead of always hustling and working 24/7, if we set boundaries to make sure we aren’t burnt out, we can better serve our clients. 

Hunter’s favorite message is: “You cannot fill from an empty cup.” Yes, there is a time and place for “short term sacrifice for long term gain,” but that isn’t a sustainable business practice.

2. Systems/Automations

One of the best ways to grow is to implement technology to help with systems and automations in our business. Hunter says to not be afraid of technology or thinking that your client experience will be lessened because of it.

If Fortune 500 companies utilize systems and automations, you’d better believe that it will boost your business to do so too!

“Technology allows us to serve our clients better.” Whether that’s helping you keep your boundaries, communicate in a faster way, or give you the time freedom you desire, taking the time to set up automations is well worth it.

Systems compliment the boundaries you set in your business.

3. Amazing Client Experience

When you have systems in place, it makes the experience for your clients amazing. No longer are they confused about how to work with you, book an appointment, contact you, etc. The systems you have in place make the experience with you worthwhile. 

And doing that will make you stand out in your industry. All customers want to feel like they are being taken care of and by focusing on your boundaries and systems, your client experience will be one to remember.

Listen to the full episode to learn more about the types of boundaries and systems you can put into place and how Hunter was able to uplevel his customer’s experience and stand out from his competitors. 

Connect with Hunter

5 Ways to Automate Your Beauty Business 

Hair By Hunty Instagram


Music: Higher Up by Shane Ivers - https://www.silvermansound.com

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Posed for SuccessBy Brittany Bennion