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BPO Best Practices and Blockchain: A Deep Dive Interview with Expert BPO Consultant, Steve Weston | Recorded for Quality Assurance: Episode 14
This episode of Recorded for Quality Assurance features Steve Weston, Managing Partner at SKWeston & Company. Tune in as Steve gives expert insight into the key considerations when choosing a BPO partner, the 3 main areas to focus on when creating a contact center from scratch, how blockchain can transform CX and more.
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By VistioThis episode of Recorded for Quality Assurance features Steve Weston, Managing Partner at SKWeston & Company. Tune in as Steve gives expert insight into the key considerations when choosing a BPO partner, the 3 main areas to focus on when creating a contact center from scratch, how blockchain can transform CX and more.