This week on Franchise Euphoria I have a fascinating conversation with Brad Spencer, Executive Director of the Brilliance Network. The Brilliance Network focuses its efforts on helping small to medium sized businesses scale and grow.  Amonst other things, Brad and I discuss specific actions that small business owners can take to grow their business. Brad draws upon his own experience of owning, growing, and selling a business and his interest in franchising.

Listen in as he discusses the importance of:

Ø  Systematizing  

Ø  Great customer service

Ø  Attention to Detail

Ø  Thinking like an investor

If you would like to reach out to Brad, you can find him on Facebook: PLRDOCTOR