Innovation comes in many areas, and compliance professionals need to not only be ready for it but also embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode,  host Tom Fox begins a two-part series with Brad Stevens.

Brad is the Founder and CEO of Outsource Access, to discuss the transformative power of culture in outsourcing. Brad shares his journey from a product disaster to building a thriving business with over 500 employees in the Philippines. Discover how focusing on culture before scaling people has led to Outsource Access’s success and changed perceptions of offshoring.

Key takeaways:

– 🌍 Changing perceptions of outsourcing from sweatshops to growth opportunities.

– 🤝 The importance of treating employees well to foster loyalty and growth.

– 🌟 Building a people-centric business that prioritizes culture.

– 📈 The impact of culture on business growth and client satisfaction.

– 🏆 The ten pillars of culture that drive Outsource Access’s success.

Key highlights:

Connect with us:

🔸 Outsource Access on LinkedIn

🔸 Outsource Access Website

🔸 Brad Stevens on LinkedIn

Resources:

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Check out my latest book, Upping Your Game: How Compliance and Risk Management Move to 2023 and Beyond, available from Amazon.com.