Even the best systems can crumble if the team behind them isn’t functioning at its best. In this episode, host Jacquelyn Hurley talks with Jonathan Bonanno, organizational psychologist and CEO of ZIA, about how to fix the people problems that hold practices back, including communication breakdowns, unclear roles, and high turnover.

Jonathan shares how psychology-driven leadership and emotionally intelligent systems can help teams work better, feel more confident, and create thriving, human-centered cultures.

You’ll learn:

• How to uncover what’s really holding your team back
• Why psychology is key to stronger leadership and team performance
• What makes lasting change stick beyond training day

Your people are your most significant investment.

To strengthen your team systems, visit talentbyzia.com.

To strengthen your financial systems, partner with eAssist Dental Solutions, the nation’s leading dental billing company and proud sponsor of this episode. Learn more at dentalbilling.com.