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Business owners often frame customer service as a global strategy when, in truth, the DNA of exceptional service are exceptional moments. Retail, wholesale, professional service, coaches to agencies; the magic happens in the moments. In this podcast episode, I use real-life stories and industry-specific insights to help you craft moments that authentically connect and convert.
By Bob OlmsteadBusiness owners often frame customer service as a global strategy when, in truth, the DNA of exceptional service are exceptional moments. Retail, wholesale, professional service, coaches to agencies; the magic happens in the moments. In this podcast episode, I use real-life stories and industry-specific insights to help you craft moments that authentically connect and convert.