Break Point

While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers.

Topics

• 00:00 Welcome
• 03:50 Lauren's #5
• 08:26 Chuck's #5
• 11:31 Lauren's #4
• 16:49 Chuck's #4
• 21:09 Lauren's #3
• 26:26 Chuck's #3
• 31:14 Lauren's #2
• 35:21 Chuck's #2
• 38:51 Lauren's #1
• 43:39 Chuck's #1
• 48:16 Outro

Links

• Book: The Art of Simple Living
• Manager Tools/Career Tools podcasts

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The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen.

Topics

• 00:00 Welcome/Introductions
• 07:10 Platform passion
• 07:53 Advocacy ideas
• 11:26 Challenges for Kristy
• 18:41 Any surprises?
• 19:36 Getting prepared for this role
• 21:29 Words of advice
• 22:30 Contact info
• 23:03 Outro

• Kristy's LinkedIn

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We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI.

Topics

• 00:00 Welcome/Introductions
• 02:07 Current uses for AI
• 17:07 ServiceNow shift in positioning
• 25:22 Barriers to using AI
• 35:08 Favorite Xanadu AI features
• 42:37 Recap
• 44:07 Outro

• Prompt Library

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I've said it before and I'll say it again, we have some really cool people in the ServiceNow developer ecosystem. This time we talk with someone who has been using the platform for 14 years, is a 3X MVP, is a CTA - AND she leads a very full personal life.

Topics

• 00:00 Welcome/Introductions
• 07:38 How Susan found ServiceNow
• 09:56 Being a CTA
• 10:56 Platform experience
• 14:57 Opportunities for improvement
• 16:05 Dev meetups
• 16:52 Susan's passion
• 17:36 Career highlight
• 18:41 Words of advice
• 20:00 Contact info
• 20:18 Outro

Links

• Susan on LinkedIn

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They say all good things must come to an end. In this episode we'll explain what that means – for you, for me, and for our developer community.

Topics

• 00:00 Welcome/introductions
• 01:28 Reasons for retiring
• 02:44 The future of Break Point
• 06:09 Looking back
• 08:05 Between now and September 6
• 10:08 Plans after September 6
• 12:53 Challenges in retiring & other topics
• 24:23 Call to action
• 25:48 Thanks
• 30:36 Contact info
• 32:32 Outro

• Chuck's site

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The Devvies is our annual App Of The Year Award created to recognize outstanding achievements by the ServiceNow practitioners who build new apps on our platform. In this episode we'll be talking to our 2024 Devvies App Of The Year winners about their experience.

Topics

• 00:00 Welcome/introductions
• 09:01 Inspiration for the app
• 11:13 What was built
• 12:35 Outcomes
• 15:15 Challenges
• 19:43 The roadmap
• 21:50 How did you hear about The Devvies?
• 25:46 Advice for future applicants
• 27:17 Contact info
• 27:49 Outro

Links

• Kristina's LinkedIn
• Josh's LinkedIn

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We never get tired of sharing amazing success stories about ServiceNow developers. In this episode we've got someone who made a transition in a few months from being a hard worker to ServiceNow MVP and appearing on the big stage at Knowledge (twice).

Topics

• 00:00 Welcome/introduction
• 07:30 Thoughts on the platform
• 09:35 Thoughts on first year as ServicNow MVP
• 13:11 Knowledge 24 experience
• 16:58 Aylee's ServiceNow "comfort zone"
• 18:20 Career pivot
• 21:24 Future plans
• 21:54 Career highlight
• 23:50 Words of advice
• 26:47 Contact info
• 27:41 Outro

Links

• ayleeandersen.com

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Recently, ServiceNow announced Creator Studio. As a developer, you probably have questions about what it is, why we built it, and what's in it for you. In this episode, we talk to someone who can provide answers.

Topics

• 00:00 Welcome/Introductions
• 06:12 What Creator Studio is (and is not)
• 10:39 How to get it
• 11:22 Who is the persona for Creator Studio
• 15:26 Best practices
• 17:34 Files created by Creator Studio
• 20:07 Compatibility with other studios
• 24:01 Takeaways
• 26:11 Outro

Links

• Docs: Creator Studio
• LinkedIn
• Email: [email protected]

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Knowledge 24 is in the books. This episode is just Lauren and me reflecting on some of our favorite memories while they're still fresh.

Topics

• 00:00 Welcome/Intro
• 02:27 Writing a lab
• 09:31 Putting together keynote
• 18:47 The new developer theme
• 22:36 Hackathon
• 24:23 MVPs
• 27:27 The Japan closing session
• 31:58 Pranav's contributions
• 33:45 Closing party
• 35:21 Dev Advocate Photo Op
• 37:53 Taking a look at
• 42:34 Call to action
• 48:45 Outro

Links

• This episode's blog link

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