Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announcement from K25: Build Agents. How will these AI-powered masters of platform development revolutionize the pro-coders of today? Tune in and find out!

⏱️ Timestamps

• 00:00 Welcome & Introductions
• 03:03 What ARE Build Agents?
• 07:37 How Do Build Agents Relate to AI Agents?
• 11:25 What Can Build Agents Do In Zurich?
• 17:30 Real-Life Build Agent Use Case from Knowledge25
• 20:07 How Did The Idea For Build Agents Come to Be?
• 29:23 How Can Developers Integrate Build Agents Into Their Workflow?
• 33:24 What Is “Vibe Coding?” 36:00 What’s Next On the Roadmap For Build Agents?
• 38:20 What Are Some Resources to Learn More?
• 42:55 How Do I Convince My Leadership Build Agents Are Worth the Investment?
• 43:51 Conclusion & Outro

🔗 Links

• The Vibe / Conversational Coding Playlist: https://www.youtube.com/playlist?list=PL3rNcyAiDYK0TxC6yGXhFKjFXMY3sZaAq
• The ServiceNow IDE Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-ide-landing.html&version=latest
• Fluent Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-fluent.html&version=latest
• The IDE/Fluent ServiceNow University Course: https://learning.servicenow.com/lxp/en/app-engine/introduction-to-the-servicenow-ide?id=learning_course_prev&course_id=9b44e9a49340ead4d28b7e6badba1069
• The ServiceNow World Forums: https://www.servicenow.com/events/world-forum.html
• The ServiceNow Developer Site: https://developer.servicenow.com/dev.do
• The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog 

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Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25. 

⏱️ Timestamps

• 00:00 Welcome & Where We've Been
• 02:10 Meet Our Newest Advocates! 
• 06:37 Why Did Travis and Allen Want to Become Advocates?
• 09:30 What Are the Biggest Surprises About Working FOR ServiceNow?
• 13:03 What Are Travis and Allen's Hobbies? 
• 18:37 Spilling Tea on Near "Fireable" Offenses 
• 31:22 What to Expect at Knowledge25 
• 39:44 The First EVER Attempt At the Break Point Mix Tape Game! 
• 48:25 Conclusion & Outro

🔗 Links

• The ServiceNow Developer Site: https://developer.servicenow.com/dev.do
• The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog

Check out the other ServiceNow podcasts: http://devlink.sn/podcasts

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In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers!

Topics

• 00:00 Welcome & Introductions
• 04:21 What Is Agentic AI?
• 09:23 What Will Agentic AI on ServiceNow Look Like?
• 12:23 Why Agentic AI is Not Any Old Just a Tech Trend
• 15:47 Conclusion & Outro

Links

• Donate to the California Fire Foundation
• AI Agents Live Launch
• Register for TechNow Yokohama

Subscribe to Break Point

• Apple Podcasts
• Spotify
• Amazon Music
• TuneIn
• RSS

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In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet! 

Topics

• 00:00 Welcome & Introductions
• 03:15 Our Top 3 Moments from 2024
• 21:31 What We Are Reading to Prep for 2025
• 33:29 Our Developer Advocate New Year's Resolutions
• 39:51 Conclusion & Outro

Check out the other ServiceNow podcasts

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In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever! 

Topics

• 00:00 Welcome & Introductions
• 12:03 What Is ServiceNow Studio?
• 13:45 What About Legacy Studio?
• 14:43 Studio vs App Engine Studio
• 20:48 What Are Customers Saying About Studio?
• 26:06 Andrew’s Favorite Feature of Studio
• 28:35 When Will Studio Be on PDIs?
• 29:24 What Knowledge Content is Planned for Knowledge25?
• 31:07 A Break Point Exclusive!
• 32:29 Conclusion & Outro

Links

• Xanadu Content Calendar
• ServiceNow Studio Creator Toolbox

Check out the other ServiceNow podcasts

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In today’s episode, welcome back to Break Point two special guests to talk about the future of pro-coding on ServiceNow - Xanadu and beyond!

Topics

• 00:00 Welcome & Introductions
• 02:39 Defining the Many Acronyms (e.g. SDK, IDE)
• 08:19 Biggest Changes Between Washington and Xanadu for the SDK
• 16:41 The IDE's Improvements and Clarity on the Many "Studios"
• 21:05 Best Practices in Development Moving Forward
• 29:34 Where's the Roadmap Heading?
• 39:06 Where Can People Get Their Hands on It?
• 40:26 Conclusion & Outro

Links

• Xanadu Content Calendar
• ServiceNow IDE and Fluent (SDK v2) Creator Toolbox
• ServiceNow IDE, SDK, and Fluent Articles
• ServiceNow IDE, SDK, and Fluent Forum 
• ServiceNow IDE Store Link 
• Building Applications in Source Code 
• ServiceNow Fluent API Reference 
• Office Hours

Check out the other ServiceNow podcasts 

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In today's episode, Break Point ushers in a fresh, new era, shaped by the voices of our listeners. Join us as we go through their feedback and craft what Break Point 3.0 will be together.

Topics

• 00:00 Welcome & Introductions
• 03:00 Would you listen to Break Point more frequently if there was a video component on the Dev Program YouTube channel?
• 04:30 How frequently do you listen to new episodes of Break Point?
• 08:46 What are your favorite types of episode?
• 12:38 What are your favorite aspects of Break Point that you want to see remain constant through this next phase?
• 16:47 What are aspects of Break Point that need improvement?
• 23:28 Are there any topics / guests you would like to see featured in the near future?
• 25:30 Conclusion & Outro

Links

• #BuildWithCreatorStudio
• Hacktoberfest 2024

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While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers.

Topics

• 00:00 Welcome
• 03:50 Lauren's #5
• 08:26 Chuck's #5
• 11:31 Lauren's #4
• 16:49 Chuck's #4
• 21:09 Lauren's #3
• 26:26 Chuck's #3
• 31:14 Lauren's #2
• 35:21 Chuck's #2
• 38:51 Lauren's #1
• 43:39 Chuck's #1
• 48:16 Outro

Links

• Book: The Art of Simple Living
• Manager Tools/Career Tools podcasts

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The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen.

Topics

• 00:00 Welcome/Introductions
• 07:10 Platform passion
• 07:53 Advocacy ideas
• 11:26 Challenges for Kristy
• 18:41 Any surprises?
• 19:36 Getting prepared for this role
• 21:29 Words of advice
• 22:30 Contact info
• 23:03 Outro

Links

• Kristy's LinkedIn

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We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI.

Topics

• 00:00 Welcome/Introductions
• 02:07 Current uses for AI
• 17:07 ServiceNow shift in positioning
• 25:22 Barriers to using AI
• 35:08 Favorite Xanadu AI features
• 42:37 Recap
• 44:07 Outro

Links

• Prompt Library

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