Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25. 

⏱️ Timestamps

• 00:00 Welcome & Where We've Been
• 02:10 Meet Our Newest Advocates! 
• 06:37 Why Did Travis and Allen Want to Become Advocates?
• 09:30 What Are the Biggest Surprises About Working FOR ServiceNow?
• 13:03 What Are Travis and Allen's Hobbies? 
• 18:37 Spilling Tea on Near "Fireable" Offenses 
• 31:22 What to Expect at Knowledge25 
• 39:44 The First EVER Attempt At the Break Point Mix Tape Game! 
• 48:25 Conclusion & Outro

🔗 Links

• The ServiceNow Developer Site: https://developer.servicenow.com/dev.do
• The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog

Check out the other ServiceNow podcasts: http://devlink.sn/podcasts

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In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers!

Topics

• 00:00 Welcome & Introductions
• 04:21 What Is Agentic AI?
• 09:23 What Will Agentic AI on ServiceNow Look Like?
• 12:23 Why Agentic AI is Not Any Old Just a Tech Trend
• 15:47 Conclusion & Outro

Links

• Donate to the California Fire Foundation
• AI Agents Live Launch
• Register for TechNow Yokohama

Subscribe to Break Point

• Apple Podcasts
• Spotify
• Amazon Music
• TuneIn
• RSS

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In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet! 

Topics

• 00:00 Welcome & Introductions
• 03:15 Our Top 3 Moments from 2024
• 21:31 What We Are Reading to Prep for 2025
• 33:29 Our Developer Advocate New Year's Resolutions
• 39:51 Conclusion & Outro

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In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever! 

Topics

• 00:00 Welcome & Introductions
• 12:03 What Is ServiceNow Studio?
• 13:45 What About Legacy Studio?
• 14:43 Studio vs App Engine Studio
• 20:48 What Are Customers Saying About Studio?
• 26:06 Andrew’s Favorite Feature of Studio
• 28:35 When Will Studio Be on PDIs?
• 29:24 What Knowledge Content is Planned for Knowledge25?
• 31:07 A Break Point Exclusive!
• 32:29 Conclusion & Outro

Links

• Xanadu Content Calendar
• ServiceNow Studio Creator Toolbox

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In today’s episode, welcome back to Break Point two special guests to talk about the future of pro-coding on ServiceNow - Xanadu and beyond!

Topics

• 00:00 Welcome & Introductions
• 02:39 Defining the Many Acronyms (e.g. SDK, IDE)
• 08:19 Biggest Changes Between Washington and Xanadu for the SDK
• 16:41 The IDE's Improvements and Clarity on the Many "Studios"
• 21:05 Best Practices in Development Moving Forward
• 29:34 Where's the Roadmap Heading?
• 39:06 Where Can People Get Their Hands on It?
• 40:26 Conclusion & Outro

Links

• Xanadu Content Calendar
• ServiceNow IDE and Fluent (SDK v2) Creator Toolbox
• ServiceNow IDE, SDK, and Fluent Articles
• ServiceNow IDE, SDK, and Fluent Forum 
• ServiceNow IDE Store Link 
• Building Applications in Source Code 
• ServiceNow Fluent API Reference 
• Office Hours

Check out the other ServiceNow podcasts 

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In today's episode, Break Point ushers in a fresh, new era, shaped by the voices of our listeners. Join us as we go through their feedback and craft what Break Point 3.0 will be together.

Topics

• 00:00 Welcome & Introductions
• 03:00 Would you listen to Break Point more frequently if there was a video component on the Dev Program YouTube channel?
• 04:30 How frequently do you listen to new episodes of Break Point?
• 08:46 What are your favorite types of episode?
• 12:38 What are your favorite aspects of Break Point that you want to see remain constant through this next phase?
• 16:47 What are aspects of Break Point that need improvement?
• 23:28 Are there any topics / guests you would like to see featured in the near future?
• 25:30 Conclusion & Outro

Links

• #BuildWithCreatorStudio
• Hacktoberfest 2024

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While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers.

Topics

• 00:00 Welcome
• 03:50 Lauren's #5
• 08:26 Chuck's #5
• 11:31 Lauren's #4
• 16:49 Chuck's #4
• 21:09 Lauren's #3
• 26:26 Chuck's #3
• 31:14 Lauren's #2
• 35:21 Chuck's #2
• 38:51 Lauren's #1
• 43:39 Chuck's #1
• 48:16 Outro

Links

• Book: The Art of Simple Living
• Manager Tools/Career Tools podcasts

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The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen.

Topics

• 00:00 Welcome/Introductions
• 07:10 Platform passion
• 07:53 Advocacy ideas
• 11:26 Challenges for Kristy
• 18:41 Any surprises?
• 19:36 Getting prepared for this role
• 21:29 Words of advice
• 22:30 Contact info
• 23:03 Outro

Links

• Kristy's LinkedIn

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We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI.

Topics

• 00:00 Welcome/Introductions
• 02:07 Current uses for AI
• 17:07 ServiceNow shift in positioning
• 25:22 Barriers to using AI
• 35:08 Favorite Xanadu AI features
• 42:37 Recap
• 44:07 Outro

Links

• Prompt Library

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I've said it before and I'll say it again, we have some really cool people in the ServiceNow developer ecosystem. This time we talk with someone who has been using the platform for 14 years, is a 3X MVP, is a CTA - AND she leads a very full personal life.

Topics

• 00:00 Welcome/Introductions
• 07:38 How Susan found ServiceNow
• 09:56 Being a CTA
• 10:56 Platform experience
• 14:57 Opportunities for improvement
• 16:05 Dev meetups
• 16:52 Susan's passion
• 17:36 Career highlight
• 18:41 Words of advice
• 20:00 Contact info
• 20:18 Outro

Links

• Susan on LinkedIn

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