Dr. Ashley Mak discusses the challenges of healthcare affordability, accessibility, and scaling in the context of physical therapy. He shares his early career realizations about the need for alternative care delivery models that can provide faster and more affordable care. Dr. Mak highlights the average waiting times for physical therapy and the impact of delayed care on patient suffering. We also explore the average cost of physical therapy and the importance of innovation while considering the costs of care. Additionally, Dr. Mak discusses current delivery models and upcoming technologies that can improve access and communication in healthcare.