This week on Retail Leader Trend Talk, we caught up with Author, Speaker and Visionary Rishad Tobaccowala, who clued us in on the emerging trends and best practices for business leaders. Based on the ideas in his book, Restoring the Soul of Business: Staying Human in the Age of Data, Tobaccowala dives into the changing retail dynamics accelerated by the COVID-19 pandemic with Retail Leader Editor Amy Baxter.