Today's guest is Michelle S. Raue SVP, Claims at Preferred Mutual Insurance Company

Michelle is responsible for implementing and executing effective claim strategies that deliver an innovative and differentiated claims experience for the agents and policyholders.

Michelle has over 30 years of significant claims, operational and leadership experience and knowledge. She brings to Preferred Mutual a contemporary vision of the future and a proven track record for enhancing processes and delivering new solutions to drive the customer experience.