Enterprise resource planning and customer relationship management may lack glamour, but they are big-ticket IT purchases for many companies. Is now the time to make new investments in back office technology? And can social media spice up CRM? We hear from experts at software vendors IFS and JDA, Gartner, and Accenture. <hr> See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for privacy and opt-out information.

Enterprise resource planning and customer relationship management may lack glamour, but they are big-ticket IT purchases for many companies. Is now the time to make new investments in back office technology? And can social media spice up CRM? We hear from experts at software vendors IFS and JDA, Gartner, and Accenture. See acast.com/privacy for privacy and opt-out information.

Enterprise resource planning and customer relationship management may lack glamour, but they are big-ticket IT purchases for many companies. Is now the time to make new investments in back office technology? And can social media spice up CRM? We hear from experts at software vendors IFS and JDA, Gartner, and Accenture. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for privacy and opt-out information.

Breathing new life into the back office

Information technology provides the infrastructure backbone for companies today. The Connected Business series of podcasts from the Financial Times examines how business leaders can use IT to improve performance and exploit new opportunities for growth. Presented by Stephen Pritchard <hr> See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for privacy and opt-out information.

Business

Information technology provides the infrastructure backbone for companies today. The Connected Business series of podcasts from the Financial Times examines how business leaders can use IT to improve performance and exploit new opportunities for growth. Presented by Stephen Pritchard See acast.com/privacy for privacy and opt-out information.

Information technology provides the infrastructure backbone for companies today. The Connected Business series of podcasts from the Financial Times examines how business leaders can use IT to improve performance and exploit new opportunities for growth. Presented by Stephen Pritchard See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for privacy and opt-out information.

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Breathing new life into the back office

Breathing new life into the back office