Brian Oblinger is a strategic consultant and keynote speaker with over 20 years of experience helping enterprise brands leverage the power of community and customer experience to increase satisfaction, lower costs, and generate more revenue. He has helped companies like Acer, Alteryx, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation connect with their customers to build an engine for engagement, satisfaction, and retention. He is also the co-host of In Before The Lock podcast where he talks about community, customer experience, and leadership at scale.