Digital Customer Communications: Regulated

Bridging the Digital Divide: How Virgin Money is Tackling Exclusion, Vicky Stephen, Virgin Money (#21)


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What would you do if your life depended on being online - but you couldn’t get access?

Vicky Stephen is tackling that question head-on at Virgin Money, where she works as Customer Vulnerability and Financial Inclusion Wellbeing Manager.

In this episode, Vicky shares how Virgin Money is helping to bridge the UK’s digital divide through community outreach, inclusive service design, and national partnerships.

Learn more on our website.

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Digital Customer Communications: RegulatedBy Beyond Encryption