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"Bridging the Gap" - Episode 11 w/ Carolina Aramayo, SVP, Contact Center Transformation at BBVA
In this episode, Jeff and I sit down with Carolina Aramayo, SVP, Contact Center Transformation at BBVA and discuss how the contact center has shifted over the last 12 months and her thoughts on if these changes are here to stay.
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By CRESTA.AIIn this episode, Jeff and I sit down with Carolina Aramayo, SVP, Contact Center Transformation at BBVA and discuss how the contact center has shifted over the last 12 months and her thoughts on if these changes are here to stay.