BizBlend

Bridging the Gap: Mastering Soft Skills in Cyber Security with Evgeniy Kharam


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Episode Summary:

In this insightful episode of BizBlend, we dive deep into the world of soft skills and effective communication in technical fields, particularly cyber security, with expert Evgeniy Kharam. Together, they explore the essential role that soft skills play in achieving success in technical environments, emphasizing adaptability, empathy, and the art of public speaking. Evgeniy shares his personal journey of overcoming challenges in communication, including learning English as a second language and mastering public speaking techniques. The conversation also covers strategies for explaining complex ideas to non-technical audiences, the importance of mentorship, and effective team dynamics, providing valuable insights for anyone looking to enhance their soft skills in the tech industry.

About the Guest:

Evgeniy Kharam is a seasoned professional in the technical sales arena and the author of "The Art of Soft Skills in Technical Sales." With a rich background in cyber security and communication, Evgeniy is passionate about helping individuals and teams improve their interpersonal skills to foster better relationships and enhance understanding in technical contexts. He draws from his experiences as a second-time immigrant and emphasizes the importance of adaptability and empathy in today’s fast-evolving work environment. Listeners can connect with Evgeniy on LinkedIn and also check website - softskillstech.ca

Key Takeaways:

  1. The Importance of Soft Skills: Evgeniy highlights how technical skills alone are insufficient for success in cyber security and other technical fields; soft skills are crucial for building relationships and communicating complex ideas.

  2. Effective Communication Techniques: Utilizing analogies, metaphors, and understanding different communication styles (visual, auditory, kinesthetic) can help bridge the gap when explaining technical concepts to non-technical audiences.

  3. Embracing Your Unique Voice: Evgeniy encourages individuals to embrace their accents and unique communication styles, as these can make them more relatable and memorable.

  4. Managing Public Speaking Anxiety: The episode discusses techniques for managing fear and stress in public speaking, including "box breathing" and "one to two breathing" practices from yoga, which help reduce anxiety.

  5. Building Stronger Teams: Empathy and adaptability are essential for fostering healthy team dynamics, and these skills can be developed through self-assessment and seeking feedback.

  6. Mentorship and Accountability: Evgeniy stresses the importance of mentorship and finding accountability partners to support personal and professional growth in soft skills.

  7. Actionable Next Steps: Listeners are encouraged to explore Evgeniy's book, "The Art of Soft Skills in Technical Sales," and consider joining Toastmasters to improve their public speaking abilities.


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    BizBlendBy Sana and Avik Chakraborty - by Healthy Mind by Avik ™. All rights reserved.