In today’s evolving healthcare landscape, nursing informatics plays a critical role in improving patient care by connecting clinical practice with technology. In this episode of The Missing Piece Podcast, host April Reed sits down with Patrick Palma, National Director of Clinical Informatics at Covenant Living Communities and Services, to explore how informatics is reshaping nursing and healthcare delivery.

• From Bedside to Leadership: Patrick shares his unconventional journey into nursing informatics, beginning in emergency departments and evolving into enterprise-wide informatics leadership.
• More Than Just Technology: Informatics is ultimately about supporting nurses, improving workflows, and enabling better clinical decision-making through data.
• Translating IT and Clinical Worlds: Patrick discusses the persistent disconnect between IT and clinical staff, highlighting why informatics professionals are essential translators between the two.
• Optimizing the EHR: Insights into the challenges nurses face with Electronic Health Records (EHRs), the importance of thoughtful system design and training, and how informatics improves outcomes for both clinicians and patients.
• Informatics in Senior & Post-Acute Care: A look at the growing importance of this specialty in senior living, where technology adoption has traditionally lagged behind acute care.
• The Future of Healthcare Tech & AI: Patrick shares his perspective on the future, including the responsible use of AI to support preventative care, such as identifying early indicators of fall risk.

This conversation highlights the vital importance of collaboration, education, and clinician-led technology in creating better systems of care—and why nursing informatics is a key piece of healthcare’s future.

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