Episode #069 Complaints and complaining don’t move you towards the finish line. Instead, they sidetrack you in negative cul-de-sac of backbiting and bad attitudes. That’s why you shouldn’t accept complaints from others, only problems…that are shared in an honest way that invites help!

• Don't Be a Wuss. Your Three Types of Employees Should Be Treated Differently
• Encourage Your Team to Bring You Problems, Not Just Complaints
• The Secret to Success in One Slide by Alan Mulally