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In this episode of the Deductionist Podcast, we sit down with Coby Ambrose, founder of Ambro Tech Limited, to explore why listening is the most underrated skill in IT support. Kobe shares how his human-first approach sets him apart from traditional tech departments, the surprising emotional side of tech troubleshooting, and why understanding people is just as important as understanding systems.
Reach out to him at ambrotech.co.uk
#EmotionalIntelligence #ITSupport #TechPodcast #BusinessCommunication #HumanConnection #EntrepreneurMindset #CustomerExperience #SmallBusinessSupport #TechWithHeart #BehaviourIntelligencePodcast #ClientRelationships #EmpathyInBusiness #TechLeadership
By ben cardall5
1111 ratings
In this episode of the Deductionist Podcast, we sit down with Coby Ambrose, founder of Ambro Tech Limited, to explore why listening is the most underrated skill in IT support. Kobe shares how his human-first approach sets him apart from traditional tech departments, the surprising emotional side of tech troubleshooting, and why understanding people is just as important as understanding systems.
Reach out to him at ambrotech.co.uk
#EmotionalIntelligence #ITSupport #TechPodcast #BusinessCommunication #HumanConnection #EntrepreneurMindset #CustomerExperience #SmallBusinessSupport #TechWithHeart #BehaviourIntelligencePodcast #ClientRelationships #EmpathyInBusiness #TechLeadership

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