Healthcare supply chains are being reshaped by new technology, tighter margins, and shifting patient needs. But what does it take to stay ahead in such a high-stakes environment?

On this roundtable edition of On Time In Full, host Yasmeen Hassan is joined by Scott Singer, Account Executive at Designed Conveyor Systems, and Steve Downey, Chief Supply Chain and Patient Support Services Officer at Cleveland Clinic. Together, they unpack how one of the world’s most respected health systems is building a supply chain that’s modern, agile, resilient, global, and efficient.

Listeners will learn how Cleveland Clinic:

• Applies AI and automation to sourcing, robotics, and real-time decision-making
• Manages third-party risk in an era of cyber threats and global shortages
• Uses centralization, standardization, and lean practices to bend the cost curve
• Embeds supply chain strategy at the C-suite level to directly impact patient care
• Downey also shares a powerful story of supply chain heroics—when logistics ingenuity and teamwork helped save a young patient’s hand.
• This episode proves that supply chain is more than logistics—it’s a true enabler of care.

Tune in now to hear how Cleveland Clinic is shaping the next era of healthcare supply chains.