Breaking Through Biz

Bringing Joy to the Workplace


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On today’s podcast we spoke with Jenn Whitmer. Jenn is a sought-after keynote speaker and executive coach. She does team building and leadership development. She also has her own podcast called Joyosity. She is lovingly referred to as “The Chief Joymaker”.

When Jenn is working with a company and the people of that company, she prefers to use a personality framework assessment called the Enneagram. It is built a little differently because it helps us see deeper. It answers the question “why”. What are the motivations behind how people see the world. It explains the components of their lives, how they think, feel, and act. It honors the complexity of people which then shows them how they can do things differently.

One component she addresses with companies is called toxic positivity. It is something that is not helpful in a company and can cause damage if it is unaddressed. Toxic positivity is when people ignore the bad by saying everything is going to be fine. They tend to push things aside and by not trying to resolve the issue creates negativity in the work environment.

Jenn addresses three other kinds of toxicity when coaching a company. One is called misalignment. This is where the question of do the words match the actions comes into play. The values of the company need to match their actions. Another form of negativity is called triangulated communication. We call this gossip or venting, but instead of addressing the person there’s an issue with this negative conversation behind the scenes only creates more animosity and nothing gets resolved. The third one is very intuitive. It’s more of a feeling that something is off. It can be an uncomfortable feeling in our stomachs or maybe a tingling at the back of our neck.

Values are so important because they are going to come out whether a company wants them to or not, so companies need to be intentional. Your values determine how you choose to behave and how you choose to behave determines your results.

Key Takeaways:

“And toxic positivity ignores the grief and just tries to be almost like cotton candy which eventually makes you sick.” – Jenn Whitmer

“That misalignment of values obviously can just be super detrimental to any organization.” – Tabetha Sheaver

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Breaking Through BizBy Tabetha Sheaver