Learn about a custom app from British Airways, a division of International Airlines Group, that enables customer service employees to quickly respond to flight disruptions and rebook passengers right from iPad.

Learn about a custom app from British Airways, a division of International Airlines Group, that enables customer service employees to quickly respond to flight disruptions and rebook passengers right from iPad.

Learn about a custom app from British Airways, a division of International Airlines Group, that enables customer service employees to quickly respond to&nbsp;flight disruptions and rebook passengers right from iPad.

British Airways: Improved Customer Service

With iPhone, iPad, and iOS, progressive IT teams are leading innovation at their companies. In this collection of video interviews, learn best practices from IT professionals and business executives who embrace a new vision for technology to transform the way their employees work.

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British Airways: Improved Customer Service

British Airways: Improved Customer Service